FAQs
How long does shipping take?
1
Orders are typically processed within 2–5 business days before shipment. Once shipped, most U.S. orders arrive within 3–7 business days depending on your location. You will receive a tracking number via email once your order ships so you can follow your package.
What if my item arrives damaged or incorrect?
2
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Send us your order number and a photo of the item, and we will gladly arrange a replacement or refund. Customer happiness is very important to us.
Can I change or cancel my order?
3
If you need to make a change to your order, please contact us within 12 hours of placing it. After this time, we may be unable to modify the order if it has already been processed.
How can I contact you?
4
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.